THE CHALLENGE
Excel spreadsheets and Netsuite OpenAir carried BTM through the early years. As the company grew major customizations were needed. BTM reached the breaking point when these tools began to impact productivity. BTM’s search for a better way led them to Mavenlink.
“Nothing came close to what Mavenlink could do,” said Tom Schoen, President and CEO of BTM Global Consulting.
THE SOLUTION
Critical Reports on Business Needs
Mavenlink’s utilization reports, capacity planning reports, and a wide variety of customized reports helped BTM managers create the critical project and resource updates they needed with no coding.
Insights and Dashboards
The BTM team now uses Mavenlink Insights to create dashboards providing the team with an up-to-date understanding of projects and resources
Forecasting for Success
Forecasting revenue, cost, people, and recruiting needs is now very easy for BTM managers. With Mavenlink, project managers are able to better understand their needs and analyze the effectiveness of their past decisions.
THE RESULTS
Complete Dashboard Control
BTM Delivery Managers use a customized dashboard to better understand project financial health, resource needs, and forecasted work. Forecasts are shared with clients to help them understand the project progress. Resource management dashboards created with Mavenlink Insights provide utilization rates by week and month, to compare actual to allocated and improve capacity planning. The finance dashboard helps the team forecast revenue in real-time without the need to export for analysis
Improved Company-Wide Utilization
Mavenlink’s purpose-built project management capabilities have made a positive impact across BTM. Today, project managers have experienced a 15% increase in utilization while employees across the company have found a 10% increase in utilization.
Greater Efficiency Everywhere
Before Mavenlink it would take 3-4 hours to input resource allocations and check for accuracy. Today, it takes less than 10 minutes, greatly reducing admin time that can be redirected to drive further efficiencies. BTM also experiences greater accuracy and time saved across all departments.


BTM Global Consulting provides system integration and development services for clients ranging from small regional chains to the world’s most recognized brands. BTM offers a holistic perspective of long-term needs to help clients succeed and grow.
REPLACED Excel, Netsuite OpenAir
INCREASE IN
UTILIZATION
WORK ALLOCATION
REDUCED TO 10 MINUTES
BENEFITS
- 15% increase in utilization for project managers
- 10% increase in companywide utilization
- 4-hour resource allocation work reduced to 10 minutes
- 100% Company-wide time tracking adoption
“Mavenlink came at the perfect time for us. I like the product so much that it’s easy for me to recommend it to someone else... it really speaks for itself.””